Automate customer acquisition, query handling, claims, and much more through WhatsApp.
WhatsApp is the new normal in business automation and the most preferred interaction channel today.
People already spend up to 3 hours a day on WhatsApp. The rise of WhatsApp in consumer insurance makes the easiest channel to understand and demystify policies easier to file claims than visiting portals or sending couriers, easier to use than other digital channels, zero friction adoption.
The rise of WhatsApp in insurance functions makes it cheaper than forms and humans to collect and qualify leads, better than call centers to provide customer support, the best way to engage customers and build relationships.
Key Use Case
Digital KYC
Educate customers about your policies, benefits and help them understand your offerings through a conversational channel. Use WhatsApp to automate lead generation, KYC, and send instant quotes. The InsureBot can greatly simplify the process of finding new customers, educating them, and converting them into paid accounts.
Transactions
Allow your customers to quickly purchase, renew policies or make investments through WhatsApp. Enable an added layer of convenience with the InsureBot and keep your customers coming back.
Claims Processing
Using the InsureBot, your customers can submit claims, receive updates and get their queries addressed instantly through a 100% safe, contactless interface. Reduce paperwork, processing times and keep your customers satisfied.
Customer Support
With InsureBot, you can automate customer support through intelligent conversations. Your customers can chat over WhatsApp at any time to get answers to FAQs, submit grievances or escalate problems to a human agent.
Customer Engagement
Improve customer engagement through contextual recommendations, alerts, offers, and interactive feedback. Don’t let your messaging get lost in SMS or emails, get better visibility and response rates through WhatsApp.
Knowledge Base
Maintain a useful repository of information about insurance products, investment advice, and financial advice to add value to your customers and keep them aware of the latest trends and best practices.
The InsureBot is designed to streamline your business processes so that you can achieve faster turnaround times and better customer satisfaction levels while also reducing operating costs.
It's Time To Make The Switch!!
Turn Insurance Services Into WhatsApp Conversations.
